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1. Introduction

RemodUX Bathroom Remodeling (website URL: https://remodux.com) values your trust and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.

2. Data Collected

Data Storage Location
RemodUX Bathroom Remodeling operates web servers hosted in the United States. We ensure that your data is securely stored and compliant with relevant privacy regulations.

Registration Data
If you register on our website, we store your chosen username, email address, and any additional personal information added to your user profile. You can view, edit, or delete your personal information at any time (except for changing your username). Website administrators can also access and edit this information.

Inquiry Data
To receive support or information about our services, we collect data through our contact form, including your name, email address, and any additional details you provide. These submissions are sent to our company email and are only kept for customer service purposes; they are never used for marketing or shared with third parties.

Comments
When you leave comments on our website, we collect the data shown in the comments form, along with your IP address and browser user agent string to help with spam detection.

Google Analytics
We use Google Analytics for anonymous reporting of site usage, ensuring that no personalized data is stored. If you wish to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.

Cases for Using Personal Data
We use your personal information for the following purposes:

  • Verification/identification during website usage
  • Providing technical assistance
  • Sending important updates about our services
  • Monitoring account activity to prevent fraudulent transactions and ensure the security of your personal information
  • Customizing the website to enhance your experience
  • Ensuring that overall performance and administrative functions run smoothly

3. Embedded Content

Pages on the RemodUX Bathroom Remodeling website may include embedded content, such as YouTube videos. This embedded content behaves the same as if you visited the other website directly.

These third-party websites may collect data about you, use cookies, and monitor your interactions with the embedded content, particularly if you have an account and are logged in. Below are the services we use:

Facebook
We use the Facebook page plugin to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies, which we do not control. No cookies are installed from Facebook, and your IP address is not sent to Facebook until you consent. See their privacy policy here: Facebook Privacy Policy.

Twitter
We utilize the Twitter API to display our tweets on our site. Twitter also has its own cookie and privacy policies over which we have no control. Your IP address is not sent to Twitter until you provide consent. See their privacy policy here: Twitter Privacy Policy.

YouTube
We embed YouTube videos on our site. YouTube has its own cookie and privacy policies, and no cookies are installed until you consent. Your IP address is not sent to YouTube until you provide consent. See their privacy policy here: YouTube Privacy Policy.

4. Cookies

The RemodUX Bathroom Remodeling website uses cookies—small text files placed on your device to enhance your user experience. Generally, cookies are used to retain user preferences, store information for functions like contact forms, and provide anonymized tracking data to third-party applications like Google Analytics. Cookies exist to improve your browsing experience. However, you can choose to disable cookies on this site and others. The most effective way to do this is to adjust your browser settings; we recommend consulting your browser’s help section for guidance.

Necessary Cookies (for all site visitors)

  • cfduid: Used by our CDN (Content Delivery Network) provider to identify individual clients behind a shared IP address and apply security settings on a per-client basis. More information can be found in the CloudFlare Privacy Policy.
  • PHPSESSID: Identifies your unique session on the website.

Necessary Cookies (additional for logged-in customers)

  • wp-auth: Used by WordPress to authenticate logged-in visitors and for password verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors.
  • wordpress_test_cookie: Ensures that cookies are functioning correctly on the site.
  • wp-settings-[UID]: WordPress sets these cookies to customize your view of the admin interface and potentially the main site interface based on your individual user ID.
  • wp-settings-{time}-[UID]: Similar to the above, these cookies are set by WordPress to further customize your experience based on your user ID.

5. Who Has Access to Your Data

If you are not a registered client on our site, we do not retain or have access to any personal information regarding you.

For registered clients with an account on our site, your personal information may be accessed by:

  • Our system administrators: To ensure the smooth operation and maintenance of the website.
  • Our support team: When they need to access client account information in order to provide assistance and support.

6. Third Party Access to Your Data

We do not share your data with third parties in a way that reveals any personal information, such as your email or name. The only exceptions to this are for partners with whom we need to share limited data to provide the services you expect from us. These include:

  • Service Providers: To facilitate communication and support, we may share relevant information with service providers that assist us in delivering our services. This includes platforms we use for managing customer interactions and support requests.

  • Google Analytics: We use Google Analytics to collect anonymous data on site usage. This data helps us improve our website and services. For more information, you can review the Google Analytics privacy policy here: Google Privacy Policy.

Rest assured, we are committed to protecting your privacy and ensuring that your data is handled responsibly.

7. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until you request its removal. This allows us to recognize you and approve your comments automatically, avoiding the need for moderation.

If you register on our website, we store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time, except for changing your username. Website administrators also have access to view and edit this information as needed.

8. Security Measures

We use the SSL/HTTPS protocol throughout our site to encrypt communications with our servers, ensuring that personally identifiable information is protected from unauthorized access.

In the event of a data breach, our system administrators will take immediate action to secure the system, notify affected users, and attempt to reset passwords if necessary.

9. Your Data Rights

General Rights

If you have a registered account on our website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided.

You also have the right to request the erasure of any personal data we store. However, this does not include data we are required to keep for administrative, legal, or security purposes. If you request the deletion of all your data, we will no longer be able to provide support or other services related to your account.

GDPR Rights

Your privacy is critically important to us. We are committed to supporting the General Data Protection Regulation (GDPR) standards. RemodUX Bathroom Remodeling permits residents of the European Union to use our services, and we aim to comply with the GDPR. For more details, please refer to the EU GDPR Information Portal.

10. Third Party Websites

RemodUX Bathroom Remodeling may post links to third-party websites on our site. These third-party websites are not screened for privacy or security compliance by us, and you release us from any liability for the conduct of these third-party websites.

All social media sharing links, whether displayed as text links or icons, do not connect you to any associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, along with any other policies in place, does not create rights enforceable by third parties or require disclosure of any personal information regarding our clients. RemodUX Bathroom Remodeling bears no responsibility for the information collected or used by any advertiser or third-party website. We encourage you to review the privacy policy and terms of service for each site you visit through third-party links.

11. Release of Your Data for Legal Purposes

At times, it may become necessary for RemodUX Bathroom Remodeling to release your information for legal purposes in response to a request from a government agency or private litigant. You agree that we may disclose your information to a third party when we believe, in good faith, that it is necessary for a civil action, criminal investigation, or other legal matters.

In the event we receive a subpoena affecting your privacy, we may notify you to give you the opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report and release your information to third parties if we believe it is prudent to do so for legal reasons, such as suspected fraudulent activities.

You release us from any damages that may arise from the release of your information to law enforcement agencies or private litigants. Any sharing of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.